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About Virginia Hospital Center

Executive Bios

Below are the individuals that make up the Administration of Virginia Hospital Center.

John R. Garrett, MD, FACSJohn R. Garrett, MD, FACS, Chief of Cardiac, Vascular & Thoracic Surgery, Executive Director of Physician Operations, Virginia Hospital Center Physician Group & Chairman of the Board of Directors

John R. Garrett, MD, FACS, is Chief of Cardiac, Vascular and Thoracic Surgery at Virginia Hospital Center. He is also Executive Director of Physician Operations, Virginia Hospital Center Physician Group and Chairman of the Hospital’s Board of Directors.

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Since founding the cardiovascular surgery program in 1989, Dr. Garrett has led its transformation into a Cardiovascular and Thoracic Center of Excellence. Today, it is the fastest-growing cardiac surgery program in the Washington, DC area, with combined quality data that exceeds national benchmarks for length-of-stay, mortality, readmission and patient satisfaction. These metrics, coupled with Dr. Garrett’s consummate leadership, contributed to Virginia Hospital Center’s recognition as one of America’s 100 Top Hospitals® three years in a row, and one of the 50 Top Cardiovascular Hospitals® two years in a row. The designations come from Truven Health Analytics, which evaluates healthcare organizations worldwide.

Dr. Garrett is a nationally renowned cardiac and thoracic surgeon who brings a practical working knowledge to his role as Board Chairman. He assumed the position in 2000. Since then, his strategic oversight and vision for excellence have helped the Hospital achieve market dominance and become an industry leader in clinical quality, patient experience and efficiency.

Despite the formidable challenges facing independent hospitals today, Dr. Garrett and the Board have built a solid base in every area. Virginia Hospital Center was the Washington area’s first NAPBC-accredited breast cancer program, a Joint Commission Top Performer on Key Quality Metrics, among the top five percent nationally to consistently exceed Medicare’s Value-Based Purchasing goals, and a Leapfrog Group Grade A hospital for safety.

With Dr. Garrett’s leadership, the Virginia Hospital Center Physician Group has become the fastest growing premier multi-specialty physician group in Northern Virginia. With more than 130 primary care physicians and a wide range of specialists, the Virginia Hospital Center Physician Group brings together the most advanced technology with medical care at the highest level.

Dr. Garrett earned a BS in Biology from Emory University and a Masters in Physiology and Biophysics from the University of Alabama. After receiving his medical degree from the University of Alabama School of Medicine, he completed his residency in Cardiothoracic and Vascular Surgery at the Texas Heart Institute in Houston.

He is a Fellow of the American College of Surgeons, and a member of the Cooley Hands Society, the Denton A. Cooley Cardiovascular Surgical Society, the Society of Thoracic Surgeons and the Arlington County Medical Society.

James B. ColeJames B. Cole, President & Chief Executive Officer

For more than 20 years, James Cole has presided over Virginia Hospital Center as President and Chief Executive Officer (CEO). During his tenure, he has led the Hospital’s transformation from a small community facility to an award-winning medical center, nationally recognized for clinical excellence and outstanding patient care.

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Jim has decisively positioned Virginia Hospital Center as an industry leader. Under his direction, the Hospital has achieved nationwide standing as a high-value provider with a superlative commitment to organizational performance, quality and patient satisfaction. He has led the Hospital to recognition as one of America’s 100 Top Hospitals® three years in a row, and one of the nation’s 50 Top Cardiovascular Hospitals® two years in a row. Both designations come from Truven Health Analytics, which measures quality, safety and financial metrics for hospitals across the country.

In addition, Jim has championed the Hospital’s growth and strong stewardship of financial resources. His oversight led to a recent bond upgrade from the global financial firm Fitch, which puts the Hospital among an elite group of healthcare organizations nationwide. Likewise, the Hospital consistently exceeds Medicare Value-Based Purchasing goals and Meaningful Use standards. Its strong market share allows it to remain a successful, not-for-profit, stand-alone institution in an era of consolidation.

This resolute leadership and commitment to excellence have earned Jim the admiration and respect of his employees, patients and community. In 2013, the Washington Business Journal named him one of the area’s 50 Most Admired CEOs. He was among just five CEOs nominated in the healthcare category. And in 2014, Jim was elected to the Arlington Business Hall of Fame.

Jim is a current member and former Chairman of the Virginia Hospital & Healthcare Association Board, an alliance of health delivery systems committed to improving the health status of the community. He also has served on the American Hospital Association Regional Policy Board and the Northern Virginia Hospital Alliance Board. His prior community involvement has included serving on the Boards of CrisisLink, the Arlington Free Clinic and CrisisLink International.

He received his BA from the University of Virginia in 1970, a Masters of Urban Planning from the University of Washington in 1972 and a Masters of Health Administration from Georgia State University in 1976.

Melody F. Dickerson, MSN, RN, CPHQMelody F. Dickerson, MSN, RN, CPHQ; Senior Vice President & Chief Nursing Officer

Melody Dickerson, MSN, RN, CPHQ, is Virginia Hospital Center’s Senior Vice President and Chief Nursing Officer (CNO).
As CNO, she serves as a transformational leader to the Hospital’s approximately 1,000 nurses and the many certified technicians, pharmacy, respiratory therapy, peri-operative and cardiovascular services staff she oversees. Her work directly influences Virginia Hospital Center’s strategic direction and ensures that patient care service goals and initiatives are aligned to advance organizational success.

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A registered nurse with more than 20 years of experience, Ms. Dickerson has risen through roles of increasing responsibility in the areas of operational leadership, strategic planning and process improvement.

Most recently, she was Vice President and CNO at Memorial Hermann Greater Heights Hospital, part of the Memorial Hermann Health System in Houston, TX. In this role, she oversaw all nursing operations for inpatient and outpatient services, and led the 264-bed, acute care facility’s successful journey to ANCC Magnet® recognition in 2017. During her tenure, she also served as Clinical Effectiveness Director for four of Memorial Hermann’s hospitals, directing operational activities around quality, patient safety and infection control programs.

Her background includes Project Leader at The Joint Commission Center for Transforming Healthcare in Oakbrook, IL, where she analyzed complex healthcare safety and quality issues and developed targeted solutions to solve them. She also served as a Six Sigma Black Belt at Wake Forest Baptist Health, in Winston-Salem, NC, where she facilitated projects using Lean Six Sigma methodology to improve patient safety and outcomes.

Ms. Dickerson earned an MSN from Gardner Webb University in Boiling Springs, NC, and a BSN from Winston-Salem State University in Winston-Salem, NC. She is a member of the American College of Healthcare Executives and the American Organization of Nurse Executives.

Jeffrey DiLisi, MD, MBAJeffrey DiLisi, MD, MBA; Senior Vice President & Chief Medical Officer

Jeffrey DiLisi, MD, MBA, is Virginia Hospital Center’s Senior Vice President and Chief Medical Officer (CMO). He leads the clinical and quality initiatives that advance the Hospital’s mission to provide low-cost, high-value healthcare in the community. He also oversees Virginia Hospital Center’s resident and student education in affiliation with Georgetown University and MedStar Health.

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Under Dr. DiLisi’s leadership, Virginia Hospital Center was named one of the Joint Commission’s Top Performers on Key Quality Measures® for consistently high levels of evidence-based practice, one of the country's Top Hospitals by The Leapfrog Group, and one of America’s 100 Top Hospitals® by Truven Health Analytics for overall organizational performance three years in a row. In addition, he led the implementation of the Advisory Board’s Crimson Clinical Advantage quality improvement initiative, which earned Virginia Hospital Center the Physician Partnership Award for significant clinical performance gains in multiple areas.

Recently, Dr. DiLisi was named to two prestigious lists compiled by Becker’s Hospital Review: “100 Hospital and Health System CMOs to Know,” for his demonstrated commitment to continuous improvement in safety and quality; and “Rising Stars: 25 Healthcare Leaders Under 40,” for professional merit achieved before age 40, as well as potential continued growth and success.

Dr. DiLisi joined Virginia Hospital Center in 2009 and become CMO in 2011. He is a member of the Virginia Hospital and Healthcare Association’s Patient Safety and Quality Committee, where he leads a subcommittee to develop quality metrics for member hospitals to include in public releases.

After earning a BS in Mathematics from Duke University, Dr. DiLisi received his medical degree from Jefferson Medical College in Philadelphia. He completed his residency in Internal Medicine at Thomas Jefferson University Hospital and went on to earn an MBA from The Fuqua School of Business at Duke.

Charles Fletcher, MPACharles Fletcher, MPA; Vice President, Support Services

Charles Fletcher is Vice President of Support Services at Virginia Hospital Center.

In this role, he leads the Hospital’s $250-million campus expansion project, which includes property acquisition, a 260-thousand square foot outpatient pavilion, and a parking structure slated to open in 2020.

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His key operational responsibilities include Materials Management, Security & Parking, Facilities Engineering, Environmental Services, Outpatient Rehabilitation, Food Services, Communications, and Construction & Renovation.

Charles is a diverse health care management professional with more than 10 years of experience in health care support services. His work directly influences Virginia Hospital Center’s strategic direction and ensures that patient care service goals align with process improvement projects to advance organizational success.

He joined Virginia Hospital Center in 2012 as Director of Security & Support Services and has risen through roles of increasing responsibility. Most recently, he served as Associate Vice President of Support Services, where he led the Hospital through the development of a complete facility master plan to determine short- and long-term growth goals.

His background also includes jobs at Mayo Clinic and the Internal Revenue Service. Charles earned an MPA in Healthcare Management from Devry University Keller Graduate School of Management, and a BA in Political Science from the University of North Florida. He served in the United States Navy for five years. He is a member of the American College of Healthcare Executives and on the Board of Directors for the Northern Virginia Hospital Alliance.

Pamela J. Kane, FACHE, CMPEPamela J. Kane, FACHE, CMPE, Executive Vice President, Executive Officer Physician Services

Pamela J. Kane, FACHE, CMPE joined Virginia Hospital Center as Executive Vice President, Executive Officer Physician Services in October 2014.
Ms. Kane spent over twenty years in business administration roles in healthcare, wellness and information technology.

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Ms. Kane’s previous positions include hospital and medical group leadership roles in addition to information services management. She concentrated on bringing information services to physicians as well as technology to restructure operations and improve the delivery and coordination of care for patients.

Ms. Kane graduated from the University of New Hampshire in Durham, New Hampshire with a Bachelor of Science degree in Business Administration. Following her graduation, she worked at Wang Laboratories and CBE Technologies, both in Massachusetts, and later joined Chest Medicine Associates in Maine. Ms. Kane also earned a Master of Business Administration degree from the University of New Hampshire in 2009. Ms. Kane’s most recent position prior to joining Virginia Hospital Center was Vice President of Physician Practice Management at Lawrence and Memorial Hospital in Connecticut and was responsible for the management and operations of L + M Medical Group’s over 150 providers in 20 different medical specialties in multiple locations.

Ms. Kane is a Fellow with the American College of Healthcare Executives and a Certified Medical Practice Executive with The American College of Medical Practice Executives

Michael MaloneMichael Malone, Vice President Administrative Services & Chief Human Resources Officer

Michael Malone joined Virginia Hospital Center's staff in September 1981 and assumed his current position in 1996. Mr. Malone has responsibility for Human Resources, Environmental Services and other Clinical and Support Departments. Beginning in 1990, Mr. Malone was appointed Vice President of Human Resources. In 2011, he was made Vice President Administrative Services, Chief Human Resources Officer.

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Hired initially as a Wage and Salary Analyst, Mr. Malone was promoted to Director of Personnel in late 1981. Prior to joining the staff of the Hospital, Mr. Malone was employed by the Federal Election Commission as a Reports Analyst. Mr. Malone received his B.A. in Psychology from Virginia Polytechnic Institute and State University in 1976 and was awarded his M.S. in Public Administration from George Mason University in 1981. He is a member of the Society for Human Resources Management.

Michael MistrettaMichael Mistretta, Vice President & Chief Information Officer

Michael Mistretta joined Virginia Hospital Center as Vice President and Chief Information Officer in 2015. His current responsibilities include providing strategy and leadership for all information technology for the health system. With nearly 30 years’ experience in the healthcare industry, Mr. Mistretta has performed software development, consulting, and datacenter management services for a variety of customers on both the provider and payer sides of healthcare. Mr. Mistretta has been invited to sit in an advisory capacity by multiple healthcare companies and has spoken extensively on the impact of the current HITECH act and ARRA legislation.

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Mr. Mistretta has extensive experience in the implementation of Electronic Health Records (EHRs) having worked with most major vendors on the market today. His interests and experience include creating solutions to increase productivity, improve quality, and reduce expenses through automation and system integration. He has worked extensively with multiple vendors in the healthcare space to develop solutions integrating various aspects of clinical care including biomedical device integration, point-of-care devices, and incorporating discrete data feeds for analytical decision making. He has guided health systems to become National Showcase accounts for healthcare technology and model organization in the automated capture clinical quality measures; including being recognized as "Most Wired" by Hospital and Health Networks magazine and HeathImaging and IT's "Top 25 Most Connected Facilities".

Mr. Mistretta is a certified Healthcare Chief Information Officer by the College of Healthcare Information Management Executives (CHIME) and Certified Professional in Health Information Management by the Healthcare Information Management Systems Society (HIMSS). He attended the United States Military Academy in West Point, NY and the University of Maryland majoring in Computer Science and Mechanical Engineering. He also holds an MBA degree from Ashland University located in Central Ohio and is a graduate of Electronic Data Systems Engineering Development Program.

Adrian StantonAdrian Stanton, Vice President, Business Development & Community Relations

Adrian Stanton joined Virginia Hospital Center in 2006 as Vice President and Chief Marketing Officer. He is responsible for developing and implementing the Hospital's marketing and communications strategies, and for overseeing the organization's Executive Health, Health Promotion and Senior Health services. In this role, Mr. Stanton guides the Hospital's efforts as a community-focused organization delivering innovative care and improving the overall health of the community it serves. In 2018, as a result of his expertise and expanded responsibilities, Mr. Stanton was named Vice President, Business Development and Community Relations.

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Prior to joining Virginia Hospital Center, Mr. Stanton had over 25 years of healthcare experience in the Metro Washington region. He has served in a number of roles developing expertise in hospital marketing, communications, planning, strategic development, managed care and real estate.

Mr. Stanton holds a Bachelor of Business Administration degree from James Madison University. He is a past member of the region's Healthcare Advisory Group and is a member of the Society for Healthcare Strategy & Market Development.

John L. Zabrowski, IIIJohn L. Zabrowski, III, Senior Vice President & Chief Financial Officer

John Zabrowski is Senior Vice President & Chief Financial Officer (CFO) at Virginia Hospital Center.

In this role, he ensures the Hospital runs in the most cost-effective manner. His operational responsibilities include financial reporting, accounting and disbursements, decision support, internal audits, third-party reimbursement, investment management, accounts receivable, managed care, capital funding, and financial management and planning.

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Mr. Zabrowski is a seasoned financial strategist with over a decade of experience in healthcare. Most recently, he was the Regional CFO for St. Vincent Indiana’s Southwest Region, a 508-bed, dual-campus, integrated healthcare and trauma care institution in Evansville, IN. His background also includes System Controller & Director of Finance at Deaconess Health System, and Vice President of Corporate Accounting at Old National Bancorp, both in Evansville. In addition, he has served as advisor to a telehealth technology company.

Mr. Zabrowski earned an MBA with distinction from DePaul University Kellstadt Graduate School of Business in Chicago, and a BS in accounting and finance from Indiana University’s Kelley School of Business in Bloomington, IN. He has served on the Board of Directors of the United Way of Southwestern Indiana, the Economic Development Coalition of Southwest Indiana and the Indiana Healthcare Financial Management Association.

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