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Credit, Billing, and Collection Policy
for Patients In Need of Financial Aid

Virginia Hospital Center is proud of its not-for-profit mission to provide caring healthcare services to patients 24 hours a day 7 days a week regardless of their ability to pay, doing so in an equitable manner and treating them with dignity, respect, and compassion. To achieve this end, Virginia Hospital Center has established a program to facilitate the provision of financial assistance to uninsured or underinsured patients for eligible services (defined below). Under this program, patients whose household income is less than 200% of the published federal poverty guidelines are provided free care, with respect to the patients’ out of pocket portion of the bill for eligible services ("Financial Assistance"). Virginia Hospital Center does not provide discounted care under its Financial Assistance Policy.

Financial Assistance

To download Virginia Hospital Center’s Financial Assistance Policy and Plain Language Summary, please click on the links below:

Plain Language Summary

Financial Assistance Policy

Financial Assistance Application

To download Virginia Hospital Center’s Application Instructions and the Financial Assistance Application form, please click on the button below.

DOWNLOAD 

Self Pay Policy

Virginia Hospital Center is proud of its not-for-profit mission to provide quality healthcare services to patients 24 hours a day 7 days a week regardless of the ability to pay. To achieve this end, Virginia Hospital Center has established the self-pay allowance program (20% discount) for ALL patients who do not have insurance and are NOT eligible for financial assistance. This is similar to the discount provided to Managed Care patients. If you do not qualify for financial assistance and anticipate challenges in paying your bill, it is important that you contact our financial counseling office at 703.558.2492. We may be able to arrange a manageable payment plan to facilitate timely settlement of the amount owed. Federal and State laws require all hospitals to seek full payment of what they bill patients. This means we may have to turn unpaid bills over to a collection agency, which could affect your credit status.

To download Virginia Hospital Center’s Self Pay Policy, please click on the links below:

Updated January, 2017


Price Transparency

Hospitals are required to post a list of standard charges on their website for items and services provided at the hospital.  The list of standardized charges are uniformly applied to all patients, however the total charges may vary from patient to patient depending upon the services provided as a result of the patient’s medical condition and any necessary accommodation provided.

While the list of standardized charges is specific to the Hospital, it fails to provide the true cost (patient out of pocket liability) for a procedure as the patient’s balance due will be determined by various characteristics of a patient’s health insurance, such as if the Hospital is “in or out of network” and the deductible, copay and/or coinsurance requirements of a patient’s health insurance plan.  Please contact the Managed Care Department at 703.558.5175 if you have any insurance questions.

For Virginia Hospital Center’s Price Transparency Information, please click on the button below.

DOWNLOAD 

In addition to standardized charges, below are links to information regarding Virginia Hospital charges and insurance allowances for certain medical services:

What Is The Difference Between Standard Change and Patient Cost?

Standardized Charges: the amount set before any discounts. Hospitals are required by the federal government to utilize uniform charges as the starting point for all bills.  The charges are based on what type of care was provided and can differ from patient to patient for similar services, depending on any complications or different treatment provided due to the patient's health.  Hospitals are typically paid discounted amount of the standard charge rates.

Patient Cost: the true cost, or patient out of pocket liability, for a procedure/service as determined by various characteristics of a patient’s health insurance, such as if the Hospital is “in or out of network” and the deductible, copay and/or coinsurance requirements of a patient’s health insurance plan.  With any questions related to your insurance plan coverage, please contact the Managed Care Department at 703.558.5175. 

If you do not have insurance coverage, you may qualify for financial assistance.  Virginia Hospital Center is proud of its not-for-profit mission to provide caring healthcare services to patients 24 hours a day 7 days a week regardless of their ability to pay.   

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Contact Info

For more information, please contact Virginia Hospital Center's Financial Counseling Office. We will treat you and your questions with courtesy, respect and with the utmost confidentiality.

  • Phone: 703.558.2492
  • Address:
    601 S. Carlin Springs Rd.
    Arlington, VA 22204

1701 N. George Mason Drive | Arlington, VA 22205-3698 | tel 703.558.5000
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