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Out of 3,000 Hospitals, Only 100 Stand Out

Virginia Hospital Center has been named one of America’s 100 Top Hospitals® by Truven Health Analytics. Each year, the 100 Top Hospitals study identifies hospitals with the best facility-wide performance, measuring performance excellence in clinical care, patient perception of care, operational efficiency and financial stability.
Unlike other national hospital rankings that are based on subjective measures, such as opinion, the selection of the 100 Top Hospitals is based completely on objective, public data.
“Every hospital in the U.S. that bills Medicare is included in the study — whether it likes it or not,” says Jean Chenoweth, Senior Vice President, Truven Health Analytics. “Hospitals do not apply for the 100 Top Hospitals award, and winners do not pay to market their award.”
To conduct the 100 Top Hospitals study, Truven Health (formerly the healthcare business of Thomson Reuters) evaluates hospital performance using the 100 Top Hospitals National Balanced Scorecard and data from trusted public sources — Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare website. Altogether, they reviewed information on approximately 14 million Medicare patients discharged from 2,922 U.S. acute-care hospitals.
“What we measure is the impact of leadership on the performance of the whole organization,” says Chenoweth. That means the board, the executive leadership and medical staff leadership are all focused on achieving what Chenoweth calls “balanced excellence” throughout the organization.
“We evaluate if they have high quality, high patient satisfaction, high efficiency and reasonable prices compared to peer hospitals of similar size and teaching status,” she explains.
“For many years, our mission statement has been, ‘To Be the Best Hospital,’” says James B. Cole, President and Chief Executive Officer of Virginia Hospital Center. “We are striving to be the highest value hospital by providing excellent quality and patient safety, an outstanding patient experience and cost-efficient care.”
One of the key reasons the Hospital has achieved this national recognition is the caliber of our physicians and everyone who works at the Hospital, says Cole. “We have a medical staff that holds itself to extremely high standards, a board that provides the resources for us to have the most up-to-date technology, and employees who are motivated by excellence. When we hire people to work here, we are very selective. We are looking for high performers.”
What does the 100 Top Hospitals award mean for patients at Virginia Hospital Center? “This is good, objective verification that our patients are receiving the highest quality of care in an environment that really respects them as individuals,” Cole says.
The award also tells the Northern Virginia community that they have a hospital they can depend on.
“Being a 100 Top Hospitals award winner means this is a reliable organization focused on continually improving its value to the community,” Chenoweth adds. “The best way to describe ‘value’ is that it’s balanced excellence. These hospitals are leaders in their industry, developing and maintaining a culture of excellence that cuts across everything, from patient care to housekeeping to administration.”

*Truven Health Analytics 100 Top Hospitals Study Overview, 20th edition,
February 25, 2013


To select the 100 Top Hospitals, Truven Health collects and evaluates data from trusted public sources for nearly 3,000 hospitals nationwide. Overall, patients who are treated at the 100 Top Hospitals can expect:*

  • Better Survival Rates: The winning hospitals have fewer deaths than expected, considering the severity of the patients’ conditions.
  • Fewer Complications: Patients treated by 100 Top Hospitals winners had significantly fewer complications than those treated by their non-winning peers.
  • Better Patient Care and Safety: The winning hospitals follow the best practices in healthcare for patient care more closely than other hospitals, and had the best patient safety scores.
  • Better Long-Term Outcomes: Patients treated at winning hospitals are less likely to be readmitted within a month after being released.
  • A Shorter Hospital Stay: Statistically, patients at 100 Top Hospitals go home a half-day sooner than at peer hospitals.
  • A Lower Bill: The 100 Top Hospitals do the best job in holding down expenses.
  • A Better Overall Experience: The winning hospitals received the highest patient satisfaction scores, evidence that their patients received excellent care from caring and compassionate staff.

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