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Credit, Billing, and Collection Policy for Patients In Need of Financial Aid

Virginia Hospital Center is proud of its not-for-profit mission to provide caring healthcare services to patients 24 hours a day 7 days a week regardless of their ability to pay, doing so in an equitable manner and treating them with dignity, respect, and compassion. To achieve this end, Virginia Hospital Center has established a program to facilitate the provision of financial assistance to uninsured or underinsured patients for eligible services (defined below). Under this program, patients whose household income is less than 200% of the published federal poverty guidelines are provided free care, with respect to the patients’ out of pocket portion of the bill for eligible services ("Financial Assistance"). Virginia Hospital Center does not provide discounted care under its Financial Assistance Policy.

Financial Assistance

To download Virginia Hospital Center’s Financial Assistance Policy and Plain Language Summary, please click on the links below:

Plain Language Summary

Financial Assistance Policy

Financial Assistance Application

To download Virginia Hospital Center’s Application Instructions and the Financial Assistance Application form, please CLICK HERE.

Self Pay Policy

Virginia Hospital Center is proud of its not-for-profit mission to provide quality healthcare services to patients 24 hours a day 7 days a week regardless of the ability to pay. To achieve this end, Virginia Hospital Center has established the self-pay allowance program (20% discount) for ALL patients who do not have insurance and are NOT eligible for financial assistance. This is similar to the discount provided to Managed Care patients. If you do not qualify for financial assistance and anticipate challenges in paying your bill, it is important that you contact our financial counseling office at 703.558.2492. We may be able to arrange a manageable payment plan to facilitate timely settlement of the amount owed. Federal and State laws require all hospitals to seek full payment of what they bill patients. This means we may have to turn unpaid bills over to a collection agency, which could affect your credit status.

To download Virginia Hospital Center’s Self Pay Policy, please click on the links below:

For more information, please contact our Financial Counseling Office at 703.558.2492. We will treat you and your questions with courtesy, respect and with the utmost confidentiality.
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Financial Counseling Office

1701 N. George Mason Drive | Arlington, VA 22205-3698 | tel 703.558.5000
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